RETURN POLICY
We want to make sure you love your boomerang, and we will do whatever it takes to make sure you are satisfied with your purchase. If you are unhappy with it in any way, we offer exchanges and returns within 45 days of your purchase date. Please place a return request through your account or email info@woodenboomerangs.com to get a return authorization before shipping your boomerang back to us. Without authorization, we will not be able to accept the return. Once we receive your authorized return, we will ship out the new boomerang. Please note that you will be responsible for any price difference of the new boomerang. When sending an authorized return for a refund, please send us back the boomerang with a note explaining your return. The customer is responsible for the cost of returning goods. Custom boomerangs with a custom engraving or painting are nonrefundable since they are made to order.
We cannot accept product returns for items damaged by the user or items purchased from other retailers. If requesting a refund, please enclose all promotional items that were included with your order. Please enclose a copy of the original order receipt or packing slip, if available, as proof of purchase.
Address for returns :
Nemunas Pakalnis
Woodenboomerangs.com
Kupos g. 21, Naivių k.
Kupiškio raj. 40302
Lithuania
