Shipping Information

Preparation before dispatch: 2 business days for standard boomerangs, or 2 business days after design approval for personalized boomerangs. The delivery times below start after dispatch. Business days exclude weekends and public holidays. Calendar-day estimates include weekends.

Transit Time (excluding order processing time)

Country/Region	Global Mail Delivery (DHL Smart Mail)	Expedited Delivery (Europe)	Express Delivery (Worldwide)
UNITED STATES	8–12 business days	–	3-4 business days
CANADA	13-17 days	–	4-6 business days
UNITED KINGDOM	7-12 days	5-7 days	2 business days
GERMANY	6-10 days	4-5 days	2 business days
AUSTRALIA	16-30 days	–	4-6 business days
OTHER COUNTRIES OF EUROPE	8-14 days	4-7 days	2-3 business days
REST OF THE WORLD	16-30 days	–	4-7 business days

Shipping fee

Christmas offer: free tracked shipping to the United States on orders of $99 or more (Global Mail, 8–12 business days), until December 14, 2026.

Country/Region	Global Mail Delivery (DHL Smart Mail)	Expedited Delivery (Europe)	Express Delivery (Worldwide)
UNITED STATES	9 USD	–	39 USD
CANADA	9 USD	–	39 USD
UNITED KINGDOM	9 USD (~6.8 GBP)	19 USD (~14.5 GBP)	39 USD (~29.5 GBP)
GERMANY	~ 9 EUR	~19 EUR	~39 EUR
AUSTRALIA	9 USD	–	39 USD
OTHER COUNTRIES OF EUROPE	~ 9 EUR	~19 EUR	~39 EUR
REST OF THE WORLD	9 USD	–	39 USD

Order Processing Time: Standard boomerangs are prepared and dispatched within 2 business days. Personalized boomerangs are engraved, personalized and prepared for dispatch within 2 business days after you approve the design. Delivery time starts after dispatch and is additional to this preparation time.
Shipping fee is specified for one item. +5 USD for each additional item.
We ship the items to the shipping address you specify at the time of checkout. Please double check it to make sure it is correct.
We ship worldwide to more than 190 countries via DHL Smart Mail (always with included tracking) or FedEx / DPD / DHL Express courier. Please contact us if you would like to upgrade to a different shipping service. Tracking information for DHL Smart Mail packages can be found here: https://webtrack.dhlglobalmail.com/
Additionally, shipping fee may vary every month due to changes in the fuel surcharge and conversion rate between EUR and USD.

RETURNS, EXCHANGES & REFUNDS

14-day returns for non-personalized products

We accept returns and exchanges of standard, non-personalized products purchased from WoodenBoomerangs.com. Please notify us within 14 days of delivery if you would like to return or exchange your item. We accept new and slightly used products. This change-of-mind policy does not cover items damaged by the customer or purchases from other retailers.

How to return an item

Email info@woodenboomerangs.com with your order number and tell us whether you would like a refund or an exchange. Please contact us before sending the item so we can provide return instructions.

Pack the item securely and return it by mail to the address below. Include your order number or a copy of your receipt or packing slip, if available. For a refund, please also include any promotional items supplied with the order.

For a normal change-of-mind return, you arrange and pay for the return postage and return label. We do not charge a restocking fee or an additional return administration fee.

Refund processing time

We process refunds within 3 business days after we receive the returned item. This is our processing time. Your bank or payment provider may take additional time to credit the money to your account; we cannot guarantee that the funds will appear within those same 3 business days.

Exchanges

Exchanges are available for eligible non-personalized products. Tell us which item you would like in your email. We send the replacement after receiving the returned item. If the new item costs more, you are responsible for the price difference.

Personalized products and optional engraving

Products made to your specifications, including custom engraving or custom painting, cannot be returned or exchanged simply because you change your mind. For products with optional engraving or personalization, this exception applies only when your order was actually personalized. If you ordered the standard product without personalization, the normal 14-day return policy applies.

Faulty, damaged or incorrect items

If your item is faulty, arrives damaged, is not as described, or we have made an error with your order, email info@woodenboomerangs.com so we can arrange an appropriate solution. The personalized-product exception and the normal change-of-mind return conditions do not limit your statutory rights.

Return address

Nemunas Pakalnis
Woodenboomerangs.com
Kupos g. 21, Naivių k.
Kupiškio raj. 40302
Lithuania

Shipping Information

Transit Time (excluding order processing time)

Shipping fee

RETURNS, EXCHANGES & REFUNDS

14-day returns for non-personalized products

How to return an item

Refund processing time

Exchanges

Personalized products and optional engraving

Faulty, damaged or incorrect items

Return address

TAXES & IMPORT FEES

More info

Useful Links

Shipping time

Returns